Veterans & Active Duty Military
At Quality Recovery, we recognize the unique healthcare challenges faced by veterans, active-duty service members, and the people who care for them.
For Those Who Gave Everything. We Give Our Best.
Veterans don’t get a lesser version of good medicine. They get what they were promised — and what they deserve. Quality Recovery exists to make sure the standard of wound care that works in the private market reaches every VA clinic, every CBOC, every veteran managing a wound at home between appointments.
The collagen protocol that orthopedic practices across the country have adopted as a best practice for post-operative recovery is now available to the VA — fully approved, operationally proven, and accessible through our partnership with Recon Supply, a Service-Disabled Veteran-Owned Small Business (SDVOSB) operating under FSS and DAPA contracts.
This is not a modified civilian program adapted for veterans. It is the same hyper-personalized, RecoveryGPS™-guided, compliance-first wound recovery infrastructure — built for the specific clinical environments, procurement channels, and patient populations of the VA system.
Supporting PAVE: Preventing Amputations for Veterans Everywhere.
Quality Recovery’s VA program directly supports the goals of the PAVE initiative — Preventing Amputations for Veterans Everywhere.
Amputations in the veteran population are disproportionately driven by diabetic foot ulcers, venous leg ulcers, and complex wounds that deteriorate between clinical contacts. The intervention that prevents the deterioration is consistent, guided, properly executed home wound care — the same thing QR’s system delivers.
When a veteran with a DFU or VLU leaves the PAVE clinic with a QR wound care kit and RecoveryGPS™ guidance, the healing that was initiated in the clinic continues at home. The dressing changes are performed correctly. The wound is documented. The provider sees what is happening between visits. The window in which a manageable wound can become an unmanageable one narrows.
From quality of life to cost effectiveness of treatment, the wound recovery kits will help PAVE clinics treat veterans and prevent amputations — one wound at a time, one veteran at a time.
The Gap Between Clinic Visits.
Veterans face a wound care challenge that is familiar to any provider who has worked in the VA system: the distance between the clinic and the home is where healing falls apart.
A veteran leaves a podiatry appointment or orthopedic follow-up with a dressed wound, instructions, and good intentions. Three days later, the dressing needs to be changed. The protocol isn’t clear. The supplies may not be right. There’s no one to call at 8 p.m. The wound that was healing on schedule at the clinic visit is no longer healing on schedule at home — and no one knows until the next appointment.
This is the gap that Quality Recovery closes. Not with a pamphlet or a phone number, but with a complete, guided wound recovery system that travels home with the veteran — personalized to their wound, their provider’s protocol, and their daily routine.
The clinical and financial stakes are significant. Research from the NIH has documented that surgical site infections carry a Risk-Adjusted Cost Increase of 1.43x compared to uncomplicated cases. Unmanaged chronic wounds in the veteran population carry risk of severe infection, osteomyelitis, sepsis, and — in diabetic and vascular cases — amputation. The PAVE initiative (Preventing Amputations for Veterans Everywhere) exists precisely because this outcome is both common and preventable.
Collagen intervention and aggressive home-based wound management are among the most effective tools available for preventing that outcome. QR’s program puts those tools in the veteran’s hands — with the guidance to use them correctly.
RecoveryGPS™: Guided Recovery That Goes Home with the Veteran.
Every QR wound recovery kit deployed through the VA program is integrated with RecoveryGPS™ — QR’s proprietary guided recovery platform. RecoveryGPS™ delivers step-by-step wound care instructions personalized to the veteran’s wound type, procedure, and provider’s protocol. It documents wound photos, dressing change compliance, and progress notes in a HIPAA-compliant system that providers can review in real time.
For VA providers managing high patient volumes across multiple facilities and home-based care settings, this is enormously important. The veteran who is healing well at their HBPC visit may not be at home on Day 7. RecoveryGPS™ makes that visible — without requiring an additional clinic contact or a phone call that goes unanswered.
Customized for Each Veteran
Every kit is configured to the provider’s exact wound care protocol — not a standardized box of generic supplies. The veteran receives what their provider ordered, sized for their wound, with instructions that match their specific procedure and healing stage.
Healing Continuity
Wound care dressings applied correctly at home between clinic visits help ensure continuous healing. RecoveryGPS™ guides the veteran through each dressing change, and documents the result — creating a care record that extends the clinical encounter into the home.
Compliance & Confidence
Veterans who understand what they’re doing, have the right materials to do it, and feel supported through the process comply at higher rates. Higher compliance means better healing outcomes, fewer complications, and fewer unplanned clinic contacts.
Provider Visibility
Wound photos, progress notes, and dressing change logs feed back to the provider in real time through the RecoveryGPS™ portal. Complications are visible when they develop — not when the veteran returns for their next scheduled appointment.
Why Quality Recovery for Veterans.
The VA system has seen its share of vendors who arrive with products and leave with contracts. Quality Recovery is not that company.
We are a Medicare-accredited DME operation with a decade of active billing history and no RAC audit issues — built compliance-first from the beginning. We are VA/DoD-approved and operationally active within the VA system through our Recon Supply partnership. We are FDA-registered and ship wound dressings and DME supplies nationwide.
Serving Our
Veterans & Military
Whether you are a VA administrator evaluating wound care programs, a provider looking for a better protocol for your PAVE clinic, or a clinical leader seeking to extend the quality of care your veterans receive at home, Quality Recovery and Recon Supply are ready to work with you.
Talk to our team. We will walk you through the collagen protocol, show you how RecoveryGPS™ works in the VA setting, and design a program that fits your facility’s clinical workflow and procurement requirements.