Practice Administrators
Less administrative burden. Predictable workflows. Billing handled. Compliance built in. Quality Recovery gives practice administrators the operational control they actually need.
Better Operational Control Without Hiring More Staff.
You know exactly where the friction lives. Post-op care is almost always part of it.
The callbacks. The documentation gaps. The billing questions no one can answer quickly. The audit that arrives with three weeks’ notice and records your staff will spend days assembling. The readmission that generates a cascade of follow-up that lands on whoever is closest to the phone.
None of that is a staffing problem. It is an infrastructure problem. Quality Recovery was built to solve it — without adding headcount, without disrupting your workflows, and without asking your team to become billing specialists.
Your Team Does Less. Your Practice Delivers More.
Post-op generates a disproportionate share of administrative work — and the cost of a poorly managed episode goes far beyond the callback. A wound complication no one caught early becomes a readmission. A surgical site infection delays PT and generates months of additional billing burden. A denied claim traces back to documentation that should have been captured at intake.
Quality Recovery removes that burden by design. Order staging takes 5–10 minutes per patient. The physician e-signs at the time of surgery. From that point, QR manages everything downstream: kit customization, direct-to-patient shipping, RecoveryGPS™ guidance, patient product questions, billing, appeals, and audit documentation.
Your staff doesn’t manage dressing change callbacks. They don’t chase denied claims. They don’t assemble audit records. They run the practice. We run the post-op infrastructure.
A Workflow Your Team Can Count On.
RecoveryGPS™ is built around role-optimized workflows that fit how your practice already operates. The scheduler stages the order. The MA or PA adds clinical notes. The physician e-signs at surgery. Each step is minimal, specific, and assigned to the right person — nothing falls through the cracks between handoffs.
On the patient side, the Wound Recovery Kit arrives before the first dressing change is due — configured to their wound, loaded with RecoveryGPS™ guidance. No staff coordination required. No sourcing, no assembly, no instruction calls. Automatic, accurate, on time.
Your dashboard gives real-time access to every active patient, every open claim, denial rates, reimbursement tracking, and protocol performance. Monthly reports generated automatically. Quarterly business reviews with QR turn data into operational decisions.
The system fits your operation. You do not rebuild your operation to fit the system.
What Your Practice Looks Like with Quality Recovery.
Practices that work with QR don’t just run more smoothly post-operatively. They look fundamentally different — operationally, financially, and clinically.
Staff Time Stays Where It Belongs
Order staging: 5–10 minutes per patient. Everything after — fulfillment, shipping, patient guidance, billing, appeals, documentation — is handled by QR. Readmissions, wound callbacks, and denied claims decrease as guided recovery keeps patients on protocol and documentation stays complete from intake.
Billing That Runs Without You.
QR manages all RCM at 4% of net collections. Submissions, appeals, and clinical evidence packages handled by a team with a decade of DME billing history. Your practice receives monthly checks. For Collagen Protocol practices, those checks reflect 60–80% gross margins for a program that requires zero upfront investment.
Documentation You Can Stand Behind
Every order is compliance-reviewed before it ships. The clinical record builds automatically through RecoveryGPS™, structured to Medicare standards from intake. Monthly reports. Quarterly business reviews.
Growth Without Growing Pains
Whether you add a surgeon, a location, or a new procedure type, the QR system absorbs the volume without adding staff or rebuilding the workflow. Standardization is built into the infrastructure, not enforced by supervision.
Audit-Ready Before the Audit is Announced.
Every order that enters the QR system is reviewed for compliance before any kit ships. Wound measurements, ICD-10 codes, clinical notes, physician e-signatures, wound photos, and dressing change logs are captured through RecoveryGPS™ and structured to Medicare standards automatically.
When an audit arrives — and in the current environment, it is a matter of when, not if — your records are organized, complete, and defensible. QR’s RCM team manages the response. Your team stays on their work.
With Quality Recovery, compliance is not a project you complete. It is the infrastructure you run on.
See How Easy Post-Op Admin Can Be.
The most practical way to understand what QR does for your practice is to see the workflow mapped end-to-end — who does what, when, and for how long. Our team will show you how the system integrates with your existing process and what the operational and financial picture looks like from day one.